Recall - Seat Track Position Sensor: Overview
June 2007Dealer Service Instructions for:
Safety Recall G14
Seat Track Position Sensor
Models
2007-2008 (JS) Chrysler Sebring and Dodge Avenger
NOTE:
This recall applies only to the above vehicles built from April 17, 2007 through April 19, 2007 (MDH 041702 through 041905).
IMPORTANT:
Many of the vehicles within the above build period have already been inspected or repaired and, therefore, have been excluded from this recall.
IMPORTANT:
Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the VIP inquiry process.
Subject
The front seat track position sensors utilized for the airbag system on about 790 of the above vehicles may not function properly. This could increase the risk of injury to a front seat occupant during certain crash conditions.
Repair
The seat track position sensors must be inspected on both front seats. Sensors found within a certain build date range must be replaced.
Parts Information
Each package contains one seat track position sensor.
Each dealer to whom vehicles in the recall were assigned will receive enough Seat Track Sensor Packages to service about 50% of those vehicles.
Reminder: VIN specific parts application information for involved vehicles is available on DealerCONNECT through the Global Recall System (GRS) and
Vehicle Information Plus (VIP).
For your dealer's assigned vehicles; click on the "Service" tab, click on "Global Recall System," enter the recall number in the "Recall Code:" box, and select "VIN" in the "List By:" drop down menu.
For all involved vehicles; click on the "Service" tab, click on "Single VIN Inquiry," enter the VIN and mileage, click "View," and click on the "Recall" tab.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the DealerCONNECT Claim Entry Screen located on the Service tab. Claims submitted will be used by DaimlerChrysler to record recall service completions and provide dealer payments.
Use one of labor operation numbers and time allowances shown.
NOTE:
See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions.
Dealer Notification
All dealers will receive three copies of this dealer recall notification letter by mail.
To view this notification on DealerCONNECT, select "Global Recall System" on the Service tab, then click on the description of this notification.
Owner Notification and Service Scheduling
All involved vehicle owners known to DaimlerChrysler are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A generic copy of the owner letter is included.
Enclosed with each owner letter is an Owner Notification postcard to allow owners to update our records if applicable.
Dealers are encouraged to consider alternative scheduling and servicing approaches for this recall. This repair does not require hoists or other full service facility special equipment and is a DaimlerChrysler Mobile Service approved repair.
Vehicle Lists, Global Recall System, VIP and Dealer Follow Up
All involved vehicles have been entered into the DealerCONNECT Global Recall System (GRS) and Vehicle Information Plus (VIP) for dealer inquiry as needed.
GRS provides involved dealers with an updated VIN list of their incomplete
vehicles. The owner's name, address and phone number are listed if known.
Completed vehicles are removed from GRS within several days of repair claim submission.
To use this system, click on the "Service" tab and then click on "Global Recall System." Your dealer's VIN list for each recall displayed can be sorted by: those vehicles that were unsold at recall launch, those with a phone number, city, zip code, or VIN sequence.
Dealers must perform this repair on all unsold vehicles before retail delivery. Dealers should also use the VIN list to follow up with all owners to schedule appointments for this repair.
Recall VIN lists may contain confidential, restricted owner name and address information that was obtained from the Department of Motor Vehicles of various states. Use of this information is permitted for this recall only and is strictly prohibited from all other use.
Additional Information
If you have any questions or need assistance in completing this action, please contact your Service and Parts District Manager.
Customer Services Field Operations
DaimlerChrysler Corporation