Interior - Seat Track Creak/Squeak Sound

NUMBER: 23-008-08

GROUP: Body

DATE: February 15, 2008

SUBJECT:
Seat Track Creak/Squeak Sound

OVERVIEW:
This bulletin involves inspecting the seat track for metal to metal contact. The stationary track may have a rolled in rear corner causing interference. If this corner is contacting movable track, track adjustment is necessary.

MODELS:

2007 - 2008 (JS41) Sebring/Avenger

2007 - 2008 (PM) Caliber

2007 - 2008 (MK) Compass/Patriot

NOTE:
This bulletin applies to models built before December 7, 2007 (MDH1207XX).

SYMPTOM/CONDITION:
Some vehicle occupants may experience a creak or squeak sound while driving with seat stationary and occupied.

DIAGNOSIS:

If the customer experiences the Symptom/Condition, inspect the seat track:

1. Move the affected seat to the full rear position.





2. Inspect the movable portion of the inner seat track lip for metal to metal contact (witness mark) with the stationary portion at the rear edge. Is there a witness mark indicating metal to metal contact between stationary and movable seat track? (Fig. 1).

a. No >>> This bulletin does not apply, further diagnosis is required.

b. Yes >>> Perform the Repair Procedure.





SPECIAL TOOLS/EQUIPMENT REQUIRED:

REPAIR PROCEDURE:

1. Move the affected seat to the full forward position.





2. Insert flat blade screwdriver or small pry bar between movable and stationary seat track at rear edge of track (Fig. 2).

NOTE:
Care should be taken not to over-adjust the track lip as this will cause interference on the other side of the upper track rail.

CAUTION:
Only slight adjustment is necessary. Pry lip of seat track just enough to achieve 0.5mm (0.020 In) of clearance.

3. Carefully pry the stationary rail lip toward the center of the seat by prying with screwdriver toward the outside of the seat track providing additional rail to rail clearance of 0.5mm (0.020 In) (Fig. 2).

4. Move the seat to the full rear position and verify clearance between rails.

5. Repeat for other affected seat track(s) as necessary.

POLICY:
Reimbursable within the provisions of the warranty.





TIME ALLOWANCE:





FAILURE CODE:

Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.