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Body/Suspension - Clunk/Pop Sound From Vehicle Front

NUMBER: 23-039-04

GROUP: Body

DATE: September 24, 2004

THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 23-012-03, DATED May 23, 2003, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDES AN ADDITIONAL MODEL YEAR.

SUBJECT:
Pop/Clunk Sound From Front Of Vehicle

OVERVIEW:
This bulletin involves installing two rivets in each front shock tower/wheel well area.

MODELS:

2001 - **2005** (JR) Sebring Convertible/Sebring Sedan/Stratus Sedan

SYMPTOM/CONDITION:

Vehicle produces an intermittent front end popping or clunk type sound while driving over road inputs that cause the body to come under a twisting load. This sound may also be produced when in park & idle by turning the steering wheel quickly, 90 degrees, to the left and back to the right.

DIAGNOSIS:

If the vehicle operator describes the above Symptom, turn the steering wheel quickly, 90 degrees, to the left and back to the right while the transmission is in park and the engine is at idle. If a popping or clunk type sound is heard, perform the Repair Procedure.





PARTS REQUIRED:





EQUIPMENT REQUIRED:

REPAIR PROCEDURE:

1. Raise the vehicle on an appropriate hoist.

2. Remove both front tire/wheel assemblies.

3. Remove wheel well splash shield.








4. Drill two 17/64 in. (6.8 mm) diameter holes from inside the shock tower/wheel well area into the inside of the wet plenum, (Fig. 1) and (Fig. 2).

5. Apply Mopar Corrosion Inhibitor, p/n 82300508, to the bare metal surface of drilled holes.

6. Install rivets, p/n 06033864, in the holes drilled in step 4 using Pentastar Service Equipment W-HK150F or W-AK175ACH riveter or equivalent.

7. Install the wheel well splash shield.

8. Repeat steps 2 through 7 for the other side of the vehicle.

9. Install the front tire/wheel assemblies.

10. Torque the lug nuts to 135 Nm (100 ft.lbs.) using a criss-cross pattern.

POLICY:
Reimbursable within the provisions of the warranty.





TIME ALLOWANCE:





FAILURE CODE:

Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.