Interior - Wooden Trim Panels Scratched
NUMBER: 23-012-04GROUP: Body
DATE: April 27, 2004
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 23-009-03, DATED APRIL 18, 2003, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE THE ADDITION OF VEHICLE LINES AND MODEL YEARS AND AN INCREASE IN MATERIAL ALLOWANCE.
SUBJECT:
Real Wood Trim Scratch Repair
OVERVIEW:
This bulletin involves finesse sanding and polishing scratched real wood trim panels.
MODELS:
**2005 (CS) Pacifica**
**2005 (JR) Sebring Convertible/Sebring Sedan/Stratus Sedan**
2001 -**2004** (LH) 300M/LHS/Concorde Limited
**2005 (LX)
2002 - **2004** (WG) Grand Cherokee (International Markets)
2002 - **2004** (WJ) Grand Cherokee
NOTE:
**This bulletin applies to vehicles equipped with sales codes CSY or SCW.**
SYMPTOM/CONDITION:
Real wood trim steering wheels and interior trim panels may become scratched/damaged by sharp objects such as rings, keys, etc.
DIAGNOSIS:
Visually inspect the wood trim if a scratch is present, the following Repair Procedure should be used.
NOTE:
**Subject CS-vehicles have real wood steering wheel and shift knob. Subject JR-vehicles have real wood instrument panel bezels and on JR-convertible vehicles door trim panel spears. Subject LH-vehicles have real wood steering wheels, cluster and right side instrument panel trim bezels. Subject LX-vehicles have real wood door pulls, shift knobs and steering wheels. Subject WJ/WG-vehicles with an optional Overland package have real wood instrument panel spears/bezels, instrument panel upper center bezel, door trim panel spears and steering wheel.**
MATERIALS REQUIRED:
REPAIR PROCEDURE:
1. Depending on the depth of the scratch, sand the scratched area with 400 grit or finer sandpaper. Use a linear (back and forth) sanding action, DO NOT use a circular motion.
2. Continue sanding until the scratched area is flush with the surrounding surface of the steering wheel/trim panel.
3. Use the next finest grit sandpaper to sand the scratched area until the linear scuff pattern is uniform with the finer grit.
4. Repeat step 3 until sanding with 2000 grit sandpaper is completed.
5. Polish the sanded area with polishing compound to return the surface to a high luster.
6. Clean any sanding/polishing residue from the vehicle.
POLICY:
Damage occurring during shipment is reimbursable via transportation claim. Damage occurring while in dealer inventory is dealer responsibility. Damage caused after the sale of the vehicle is not covered under warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.