Window - Sticks in The Up Position
NUMBER: 08-031-00GROUP: Electrical
DATE: Oct. 20, 2000
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 08-46-98 REV. A, DATED DECEMBER 4, 1998, WHICH SHOULD BE REMOVED FROM YOUR FILES AND NOTED IN THE 1998 TECHNICAL SERVICE BULLETIN MANUAL (PUBLICATION NO. 81-699-99003), AND TECHNICAL SERVICE BULLETIN 08-40-99, DATED DECEMBER 3, 1999, WHICH SHOULD BE REMOVED FROM YOUR FILES AND NOTED IN THE 1999 TECHNICAL SERVICE BULLETIN MANUAL (PUBLICATION NO. 81-699-00004). ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE MODEL YEAR, DIAGNOSIS, AND REPAIR PROCEDURE.
SUBJECT:
Window Sticks In The Up Position
OVERVIEW:
This bulletin involves diagnosing a stuck window and repairing as necessary.
MODELS:
1998 - **2001** (LH) Concorde/Intrepid/LHS/300M
NOTE:
THIS BULLETIN APPLIES AS FOLLOWS: FOR VEHICLES BUILT BEFORE OCTOBER 1, 1999 (MDH 1001XX), REPLACE REGULATOR AND MOTOR AS REQUIRED (SEE DIAGNOSIS). FOR VEHICLES BUILT AFTER OCTOBER 1, 1999 (MDH 1001XX), REPLACE THE MOTOR ONLY AS REQUIRED (SEE DIAGNOSIS).
SYMPTOM/CONDITION:
Window sticks in the up position. Condition may be intermittent.
DIAGNOSIS:
If condition can be verified **and battery voltage is present, insert a trim stick or credit card between the glass and inside glass run seal. Run the trim stick or credit card along the perimeter of the window. If the window is no longer stuck, replace the glass run seal**. If the window is still stuck in the up position, perform the Repair Procedure. If voltage is not present at the window motor, test wiring and window switch and repair as necessary.
PARTS REQUIRED:
NOTE:
LH VEHICLE DOOR TRIM PANEL CLIPS ARE NOT REUSABLE. ANYTIME A DOOR TRIM PANEL IS REMOVED THE CLIPS MUST BE REPLACED.
REPAIR PROCEDURE:
THIS REPAIR IS COMPATIBLE WITH DAIMLERCHRYSLER'S MOBILE SERVICE PROGRAM AND DOES NOT REQUIRE HOISTS OR OTHER FULL SERVICE FACILITY SPECIAL EQUIPMENT.
1. Remove flag cover or speaker (front door only), door trim panel, watershield as necessary, and pull cup support bracket.
NOTE:
THE FOUR SPEAKER/COVER FASTENERS ARE UNIQUE AND SHOULD NOT BE MIXED WITH THE TRIM PANEL FASTENERS.
2. Replace the (2) white clips on the trim panel with p/n 06504014.
3. Replace the (1) green clip on the trim panel with p/n 06503204 (rear doors).
4. Remove nuts attaching glass to lift channel and slide glass from regulator lift channel.
5. Slide glass up into window frame, and support the window frame with a wood block on the door reinforcement.
6. Disconnect the wiring harness from the motor.
7. Loosen bolts attaching regulator support brace to door panel.
8. Loosen screw and bolt heads from keyhole slots in door panel.
9. Remove bolts attaching regulator to door panel.
10. Slide regulator rearward and rotate forward end of roller channel through access hole in door panel.
11. Remove regulator from door panel.
12. If vehicle was built before October 1, 1999 (MDH 1001XX) go to step # 16. If vehicle was built after October 1, 1999 (MDH 1001XX) secure the sector gear and mounting plate with a "C" clamp or similar clamping tool. This will prevent a sudden and forceful movement of the regulator when the motor is removed.
13. Remove three mounting screws that hold the motor gearbox to the regulator.
14. Remove the motor from the regulator.
15. Reverse steps to install motor to regulator.
16. Reverse steps to install revised regulator/motor assembly into vehicle.
NOTE:
TO ADJUST GLASS CORRECTLY, SQUARE GLASS IN OPENING BY PULLING REARWARD AGAINST "B" PILLAR GLASS RUN AND PUSH DOWN ON THE EQUALIZER CHANNEL WITH ENOUGH FORCE (2 LB. MAX) TO TAKE OUT ANY LOOSENESS IN SYSTEM AND TIGHTEN FASTENER. DO NOT OVER ADJUST.
17. Functionally check regulator and door accessories.
18. Repeat procedure on other windows as necessary.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE: