Recall - Reprogram PCM: Overview
No. 7582May, 1998
To: All Dodge and Chrysler-Plymouth Dealers
Subject:
Emissions Recalls # 7581 and # 7582-- Reprogram Powertrain Control Module
Models:
1996 Model Year Chrysler Cirrus, Dodge Stratus and Plymouth Breeze (JA); and Chrysler Sebring Convertible (JX) Vehicles Equipped With a 2.4L Engine ("X" in the 8th VIN Position) and:
^ a Federal Emission Control System (Sales Code -- NAA) -- Recall # 7581
^ a California Emission Control System (Sales Code -- NAE) -- Recall # 7582
The Powertrain Control Module (PCM) on about 100,000 of the above listed vehicles, may fail to maintain adequate emission control when the vehicle is operated under load at a steady speed. To correct this condition, the PCM must be reprogrammed (flashed).
IMPORTANT:
This recall (# 7582) is subject to the State of California Registration Renewal/Emissions Recall Enforcement Program. Involved vehicles must have the recall service completed before registration renewal.
The servicing dealer must provide a Vehicle Emission Recall Proof of Correction Form (Form No. 81-016-1053) to each California vehicle owner upon completion of the Recall # 7582 service, for use as proof in renewal of the vehicle registration.
Dealer Notification & Vehicle List
All dealers will receive a copy of this dealer recall notification letter by first class mail. Each dealer to whom involved vehicles were invoiced (or the current dealer at the same street address) will receive a list of their involved vehicles. The Vehicle List is arranged in Vehicle Identification Number (VIN) sequence. Owners known to Chrysler are also listed. The lists are for dealer reference in arranging for service of involved vehicles.
DIAL System Functions 53 and VIP
All involved vehicles will be entered to DIAL System Functions 53 and VIP at the time of recall implementation for dealer inquiry as needed.
Function 53 provides involved dealers with an updated VIN list of incomplete vehicles. The customer name, address and phone number is listed if known. Completed vehicles are removed from Function 53 within several days of repair claim submission. To use this system, type 53" at the "ENTER FUNCTION" prompt, then type "ORD7581"(Federal emission vehicles) or "ORD7582" (California emission vehicles).
Parts
Important:
A quantity of labels will be distributed initially and billed to all involved dealers. This quantity will cover a portion of the total vehicles involved. Additional labels may be ordered as needed to support scheduled repairs.
Each involved dealer, to whom vehicles in the recall were invoiced, (or the current dealer at the same street address) will receive enough Authorized Software Update labels and Authorized Modifications labels to service about 25% of those vehicles. Each vehicle requires application of an Authorized Software Update label, PN 04669020, and an Authorized Modifications label, PN 04275086.
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A copy of the owner notification letter is included.
Enclosed with each owner notification is an Owner Notification Form. The involved vehicle and recall are identified on the form for owner or dealer reference as needed.
Completion Reporting and Reimbursement
Claims for vehicles which have been serviced must be submitted on the DIAL System. Claims submitted will be used by Chrysler to record recall service completions and provide dealer payments.
Use one of the following labor operation numbers and time allowances:
PCM -- update previously performed
Reprogram Powertrain Control Module
Labor Operation Number Time Allowance
08758181 0.2 hours
08758182 0.5 hours
Add the cost of the labels plus applicable dealer allowance to your claim.
Note:
See the Warranty Administration Manual Recall Claim Processing Section for complete recall claim processing instructions.
Parts Return
Not applicable.
Vehicle Not Available
If a vehicle is not available for service for a known reason let us know by filling out the pre-addressed Vehicle Disposition Form portion of the Owner Notification Form or describe the reason on a postcard and mail to:
Chrysler Corporation
CIMS 482-00-85
800 Chrysler Drive East
Auburn Hills Michigan 48326-2757
Following the above procedures will expedite the processing of your claim.
If you have any questions or need assistance in completing this action please contact your Zone Service Office.