Recall - Timing Belt: Overview
No.: 713January, 1997
To: All Dodge and Chrysler-Plymouth Dealers
Subject: Customer Satisfaction Notification # 713 -- Timing Belt
Models: The Following Vehicles Equipped With An Engine Built From March 8, 1996 Through March 13, 1996 OR From March 28, 1996 Through May 24, 1996:
^ 1996 Model Year Chrysler Cirrus and Dodge Stratus (JA); and Chrysler Sebring Convertible (JX) Vehicles Equipped With A 2.4L Engine ("X" in the 8th VIN Position)
^ 1996 Model Year Dodge Caravan and Plymouth Voyager (NS) Vehicles Equipped With A 2.4L Engine ("B" in the 8th VIN Position)
The camshaft timing belt tensioner and bracket assembly and/or the idler pulley on the above listed vehicles may cause the timing belt to fail. To prevent this condition, the timing belt, tensioner and bracket assembly and idler pulley must be replaced.
Details of this service action are explained in the following sections.
Service Procedure Videotape
No videotape of the service procedure for this notification will be provided.
Dealer Notification & Vehicle List
Involved dealers: Each dealer to whom involved vehicles were invoiced (or the current dealer at the same street address) will receive a copy of this dealer notification letter and a list of the involved vehicles by first class mail.
The Vehicle List is arranged in Vehicle Identification Number (VIN) sequence. Owners known to Chrysler are also listed. The lists are for dealer reference in arranging for service of involved vehicles.
All other dealers: Each Dodge and Chrysler-Plymouth dealer who does not receive a Vehicle List will receive a copy of this dealer notification letter by first class mail.
DIAL System Functions 53, 70 and VIP
All involved vehicles will be entered to DIAL System Functions 53, 70 and VIP at the time of notification mailing for dealer inquiry as needed.
Parts
Important:
A quantity of parts will be distributed initially and billed to all involved dealers. This quantity will cover a portion of the total vehicles involved. Additional parts may be ordered as needed to support customer demand.
Each involved dealer, to whom vehicles in the notification were invoiced (or the current dealer at the same street address), will receive enough Timing Belt Packages, PN CEC17130, to service 25% of those vehicles.
Each parts package contains the following components:
Quantity Description
1 Timing Belt
1 Idler Pulley
1 Tensioner and Bracket Assembly
1 Instruction Sheet
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule appointments for the service with their dealers. A copy of the owner notification letter is included.
Enclosed with each owner notification is an Owner Notification Form. The involved vehicle and notification are identified on the form for owner or dealer reference as needed.