Recall - Engine Oil Galley Plugs: Overview
No. 671April, 1996
To: All Dodge and Chrysler-Plymouth Dealers
Subject:
Safety Recall # 671-- Engine Oil Galley Plugs
Models:
The Following Vehicles Built Through October 13, 1995 (MDH 1013XX) Equipped With a 2.4L Engine:
^ 1995 and 1996 Model Year Dodge Stratus and Chrysler Cirrus (JA)
^ 1996 Model Year Dodge Caravan/Grand Caravan and Plymouth Voyager/Grand Voyager (NS)
The two engine oil galley plugs located on the rear side of the cylinder head may not be adequately retained. Inadequate plug retention may result in oil leakage which could potentially cause a fire in the engine compartment. To correct this condition plug expanders must be pressed into the oil galley plugs and a bracket must be installed over the plugs to ensure retention.
IMPORTANT:
Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory. and should perform this recall on vehicles in for service as determined by using DIAL System Function 70 and VIP.
Details of this service action are explained in the following sections.
Service Procedure Videotape
No videotape of the service procedure for this recall will be provided.
Dealer Notification & Vehicle List
Involved dealers:
Each dealer to whom involved vehicles were invoiced (or the current dealer at the same street address) will receive a copy of this dealer recall notification letter and a list of the involved vehicles by first class mail.
The Vehicle List is arranged in Vehicle Identification Number (VIN) sequence. Owners known to Chrysler are also listed. The lists are for dealer reference in arranging for service of involved vehicles.
All other dealers:
Each Dodge and Chrysler-Plymouth dealer who does not receive a Vehicle List will receive a copy of this dealer recall notification letter by first class mail.
DIAL System Function 70 and VIP
All involved vehicles will be entered to DIAL System Function 70 and VIP at the time of recall implementation for dealer inquiry by VIN as needed.
Parts
Important:
A quantity of parts will be distributed initially and billed to all involved dealers. This quantity will cover a portion of the total vehicles involved. Additional parts may be ordered as needed to support customer demand.
Each involved dealer, to whom vehicles in the recall were invoiced (or the current dealer at the same street address), will receive enough Plug Expander Packages, Recall PN CBFA6710, to service about 25% of those vehicles.
Each parts package contains these components as shown.
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service requirement by first 6lass mail. They are requested to schedule appointments for,the service with their dealers. A copy of the owner notification letter is included.
Enclosed with each owner notification is an Owner Notification Form. The involved vehicle and recall are identified on the form for owner or dealer reference as needed.
Completion Reporting and Reimbursement
Claims for vehicles which have been serviced must be submitted on the DIAL System Claims submitted will be used by Chrysler to record recall service completions and provide dealer payments.
Use one of the labor operation numbers and time allowances as shown.
Add the cost of the recall parts package plus applicable dealer allowance to your claim.
Note:
See Warranty Policy and Procedure Manual, Chapter 6, Subsection H for complete recall claim processing instructions.
Parts Return
Not applicable.
Vehicle Not Available
If a vehicle is not available for service for a known reason, let us know by filling out the pre-addressed Vehicle Disposition Form portion of the Owner Notification Form or describe the reason on a postcard and mail to:
Chrysler Corporation
CIMS 482-00-85
800 Chrysler Drive East
Auburn Hills, Michigan 48326-2757
Following the above procedures will expedite the processing of your claim
If you have any questions or need assistance in completing this action, please contact your Zone Service Office.