Recall - Hood Latch Spring: Overview

No.: 734

July, 1997

To: All Dodge and Chrysler-Plymouth Dealers

Subject:
Safety Recall # 734 -- Hood Latch Spring

Models:
1996 and 1997 Model Year Chrysler Cirrus, Dodge Stratus and Plymouth Breeze (JA) Vehicles Built From March 22, 1996 (MDH 0322XX) Through April 15, 1997 (MDH 041516)

The hood latch spring on the above listed vehicles, may not remain in position when the hood is closed. This can cause the hood to fly up while driving. To correct this condition, the hood latch spring must be replaced.

IMPORTANT:
Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory, and should perform this recall on vehicles in for service as determined by using DIAL System Function 70.

Dealer Notification & Vehicle List

All dealers will receive a copy of this dealer recall notification letter by first class mail. Each dealer to whom involved vehicles were invoiced (or the current dealer at the same street address) will receive a list of their involved vehicles. The Vehicle List is arranged in Vehicle Identification Number (VIN) sequence. Owners known to Chrysler are also listed. The lists are for dealer reference in arranging for service of involved vehicles.

DIAL System Functions 53, 70 and VIP

All involved vehicles will be entered to DIAL System Functions 53, 70 and VIP at the time of recall implementation for dealer inquiry as needed.

Parts

IMPORTANT:
A quantity of parts will be distributed initially and billed to all involved dealers. This quantity will cover a portion of the total vehicles involved. Additional parts may be ordered as needed to support customer demand.

Each involved dealer, to whom vehicles in the recall were invoiced (or the current dealer at the same street address), will receive enough Hood Latch Springs, Recall PN CBSA7340, to service about 25% of those vehicles.

Owner Notification and Service Scheduling

All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule appointments for the service with their dealers. A copy of the owner notification letter is included.

Enclosed with each owner notification is an Owner Notification Form. The involved vehicle and recall are identified on the form for owner or dealer reference as needed.