Owner's Letter

CUSTOMER SATISFACTION NOTIFICATION -- IGNITION LOCK CYLINDER


Dear Chrysler Motors Car Owner:

The satisfaction of our customers is very important to Chrysler. Because of this, we are requesting owners of certain 1990 model Dodge Daytona and Chrysler LeBaron passenger cars to return them to their dealers for replacement of the ignition lock cylinder. The service and parts as described in this letter will be provided free of charge.

The service is needed to ensure proper retention of the ignition lock cylinder in the steering column. Your car, whose Vehicle Identification Number is shown on the enclosed form, is one of the affected vehicles. We ask that you arrange for this important service without delay.

The work will take less than one hour to complete. However, additional time may be required depending on how service appointments are scheduled and processed. To arrange for the lock cylinder replacement:

^ Contact your dealer as soon as possible to schedule an appointment. We ask that you contact the dealer who sold you the car. However, if necessary, the service can be performed by any Dodge or Chrysler-Plymouth dealer.

^ Take the enclosed Owner Recall Notification Form with you at the time of your appointment and give it to your dealer. The form identifies the vehicle and recall for which service is required.

If you have any problem obtaining (the needed service, please contact the Chrysler Zone Service Office in your area. It is listed under "Service Assistance" in your Operator's Manual.) A Zone representative will arrange for prompt servicing of your car.

We reret any inconvenience that this action may cause you. However, we believe that is special service will help to ensure your continuing satisfaction with your Chrysler Motors vehicle.

Thank you for your attention to this important matter.