Completion Report & Vehicle Not Available Info

Completion Reporting and Reimbursement

When a car has been serviced, submit the claim using the DIAL II System as a recall claim or Copy 2 of the Claim Form for our record of completion and for your payment. If neither of these methods is available, the claim may be submitted on a WRO. (See Chapter 6, Warranty Policy and Procedure Manual for complete claim processing instructions.)

If using a WRO, enter only one VIN per claim. Fill in the labor operation number and time allowance and write on the WRO "Recall #410 -- Convertible Top Correction." Do not enter other service claims on the same WRO.

Use the following labor operation number and time allowance:

Labor Operation Time
Number Allowance

Trim silencer pad, install #3 bow 23410182 0.6 Hour
assist springs, align and tighten cable spring rackets and position compact spare tire.

Parts Return

Not applicable

Vehicle Not Available

If a car is not available for this service for a known reason, let us know by filling out and mailing the pre-addressed Vehicle Disposition Form attached to Copy 1 of the Claim Form. No postage is required.

Following the above procedures will expedite the processing of your claim.

If you have any questions or need assistance in completing this action, please contact your Zone Service Office.