Vehicle List, Owner Notification & Service Info
Vehicle ListEach dealer to whom involved cars were invoiced (or the current dealer at the same location) will receive a listing of them with this letter, arranged in Vehicle Identification Number (VIN) sequence. Owners known to Chrysler are also listed. The lists are for dealer reference in arranging for service of involved cars.
Each Chrysler-Plymouth or Dodge dealer without a Vehicle List will receive an information copy of this letter for use in performing the service on involved cars upon request.
Parts
Parts package are being shipped free of charge to all involved dealers for service of affected cars. Included are a headliner and a spring package. Each dealer to whom involved cars were invoiced (or the current dealer at the same location) will receive enough parts packages to service 100% of those cars.
Parts packages and contents required for this service are as follows:
PN Description Pcs Contents
C3940294 Headliner Pkg, 1 Headliner (Charcoal)
Charcoal 2 Screws, headliner attaching
C3940295 Headliner Pkg, 1 Headliner (Blue)
Blue 2 Screws, headliner attaching
C3940296 Spring Pkg, 2 Spring
Bow Assist 2 Bracket, spring attaching
2 Spacer
2 Cover, spring
2 Screw, spring attaching
For cars in this service action which are also involved in Recall #406, the front floor mats required for that recall are also being provided at this time.
Additional parts may be ordered without charge from Parts Depots if required. Order only as required.
Owner Notification and Service Scheduling
All involved car owners known to Chrysler are being notified of the convertible top service requirement by first class mail. They are requested to schedule appointments for the service with their dealers at the earliest possible date.
For owners whose cars are also involved in Recall #406 (Driver's Accessory Floor Mat), two notification letters will be mailed. Copies of both letters are attached for your information.
Enclosed with each owner notification is a Claim Form, #83-295-0018. The owner is instructed to give the form(s) to the dealer when delivering the car for service. Copy 1 of each form contains owner and dealer instructions and a Parts Return Tag. Copy 2 is for the dealer claim and Copy 3 for dealer records.
A Claim Form for each car whose owner is not known to Chrysler is being mailed to the dealer to whom the car was invoiced (or the current dealer at the same address) for dealer follow-up.