Campaign - Front Brake Line Inspection: Overview
CUSTOMER SATISFACTIONBulletin No.: 10016
Date: January 25, 2010
Subject: 10016 - Front Brake Line Contact - Inspect Brake Line and Adjust, If Necessary
Models:
2010 Chevrolet Cobalt
Equipped with a Turbo-Charged Engine
THIS PROGRAM IS IN EFFECT UNTIL FEBRUARY 28, 2011.
Condition
Certain 2010 model year Chevrolet Cobalt vehicles, equipped with a turbo-charged engine, may have a condition in which a front brake line may contact the underbody of the vehicle. Brake lines positioned against the underbody of the vehicle may result in a brake line durability issue.
Correction
Dealers are to inspect the brake lines for adequate clearance, and if necessary, adjust the brake lines.
Vehicles Involved
Involved are certain 2010 model year Chevrolet Cobalt vehicles equipped with a turbo-charged engine, and built within these VIN breakpoints:
Important
Dealers are to confirm vehicle eligibility prior to beginning repairs by using GMVIS (dealers using WINS) or the Investigate Vehicle History link (dealers using GWM). Not all vehicles within the above breakpoints may be involved.
For dealers with involved vehicles, a listing with involved vehicles containing the complete vehicle identification number, customer name, and address information has been prepared and will be provided to dealers through the GM GlobalConnect Recall Reports. Dealers will not have a report available if they have no involved vehicles currently assigned.
The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this program is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this program.
Parts Information
No parts are required for this program.
Service Procedure
1. Raise and support the vehicle. Refer to Lifting and Jacking the Vehicle in SI.
Driver's Side Perspective (rear view of driver's side wheelhouse area) - Brake Pipe
Passenger's Side Perspective (rear view of passenger's side wheelhouse area) - Brake Pipe
2. Locate the left and right front brake pipes. The brake pipes can be viewed from the rear of the front tires. Refer to the above illustration.
3. Inspect the left and right front brake pipes to ensure that there is clearance between the brake pipes and underbody surfaces. You should be able to put your finger between the brake pipe and underbody surface (about 20 mm or 51/64 in of clearance).
- If there is adequate clearance between the front brake pipes and underbody surfaces, proceed to Step 5.
- If there is not adequate clearance between the front brake pipes and underbody surfaces, proceed to Step 4.
Entangled Brake Bundle Clips
Brake Bundle Clips That Are Not Entangled
4. Left Brake Pipe: Locate the front brake bundle clip and rear brake bundle clip. Determine if the front brake bundle clip is entangled with the rear brake bundle clip. Refer to illustration.
- If the two brake bundle clips are entangled, separate them before adjusting the brake pipes to achieve the desired brake pipe-to-underbody surface clearance.
- If the two brake bundle clips are NOT entangled, adjust the brake pipes to achieve the desired brake pipe-to-underbody surface clearance.
Right Brake Pipe: Adjust the right brake pipe to achieve the desired brake pipe-to-underbody surface clearance.
You should be able to put your finger between the brake pipe and underbody surface (about 20 mm or 51/64 in of clearance).
5. Lower the vehicle. Refer to Lifting and Jacking the Vehicle in SI.
Courtesy Transportation
The General Motors Courtesy Transportation program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited Warranties. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period and involved in a product program is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that shuttle service or some other form of courtesy transportation is available and will be provided at no charge. Dealers should refer to the General Motors Service Policies and Procedures Manual for Courtesy Transportation guidelines.
Claim Information
1. Submit a claim using the table below.
2. Courtesy Transportation - For dealers using WINS, submit using normal labor code; for dealers using GWM - submit as Net Item under the repair labor code.
Customer Notification
General Motors will notify customers of this program on their vehicle (see copy of customer letter included with this bulletin).
Dealer Program Responsibility
All unsold new vehicles in dealers' possession and subject to this program must be held and inspected/repaired per the service procedure of this program bulletin before customers take possession of these vehicles.
Dealers are to service all vehicles subject to this program at no charge to customers, regardless of mileage, age of vehicle, or ownership, through February 28, 2011.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Program follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this program enters your vehicle inventory, or is in your dealership for service through February 28, 2011, you must take the steps necessary to be sure the program correction has been made before selling or releasing the vehicle.
Disclaimer