Campaign - Increase of Head Impact Protection: Overview
Bulletin No.: 06221ADate: April 13, 2007
CUSTOMER SATISFACTION
Subject:
06221A - Modification to Increase Head Impact Protection
Models:
2005-2006 Chevrolet Cobalt Coupe
2006 Pontiac Pursuit Coupe
Without Roof-Mounted Side Impact Airbags
Supercede:
THIS BULLETIN IS BEING REVISED TO UPDATE THE SERVICE PROCEDURE AND ADD LABOR OPERATIONS. PLEASE DISCARD CORPORATE BULLETIN 06221, ISSUED MARCH 2007.
Condition
GM recently improved the head impact protection in certain 2007 model year vehicles. This added protection will reduce the risk of injury if a front seat occupant's head were to impact a point near the attachment of the sun visor to the roof. GM is making similar changes to certain 2005-2006 Chevrolet Cobalt Coupe and 2006 Pontiac Pursuit Coupe vehicles that were built before these changes were implemented.
Correction
Dealers are to install an energy-absorbing device between the front headliner and the vehicle roof.
Vehicles Involved
Involved are certain 2005-2006 Chevrolet Cobalt Coupe and 2006 Pontiac Pursuit Coupe vehicles not equipped with optional roof-mounted side impact airbags and built within the VIN breakpoints shown.
Dealers are to confirm vehicle eligibility prior to beginning repairs by using GMVIS. Not all vehicles within the above breakpoints may be involved.
For dealers with involved vehicles, a listing with involved vehicles containing the complete vehicle identification number, customer name, and address information has been prepared and will be provided through GMintoNet Recall Reports. Dealers will not have a report available it they have no involved vehicles currently assigned.
The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this program is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this program.
Parts Information
Parts required to complete this program are to be obtained from General Motors Service and Parts Operations (GMSPO).
Please refer to your "involved vehicles listing" before ordering parts. Normal orders should be placed on a DRO = Daily Replenishment Order. In an emergency situation, parts should be ordered on a CSO = Customer Special Order.
Inspection
Determine if the vehicle is equipped with side impact air bags. Refer to GMVIS to verify vehicle content.
If the vehicle is equipped with side impact air bags, do not perform the service procedure in this bulletin. No further action is required. Submit a claim for Vehicle is Equipped with Side Impact Air Bags, labor operation V1595 for 0.2.
If the vehicle does not have side impact air bags, refer to the service procedure in this bulletin. Perform Steps 1-4 on the driver's side of the vehicle only. After performing Steps 1-4, the headliner will drop about 203 mm (8 in), which will provide adequate room to determine if the energy absorbing (EA) piece has been installed.
If either the interim production or current production/service repair have been performed, re-install the headliner, A-pillar trim panel, and sunshade. Submit a claim for Inspect Vehicle to Determine if Energy Absorbing Device is Installed, labor operation V1596 for 0.4. If the production repair has not been performed, complete the service procedure in this bulletin. Install the energy absorbing (EA) plastic piece into the headliner at both the driver and passenger side A-pillar locations. Submit a claim for Install Energy Absorbing Device, labor operation V1557 for 0.7.
Service Procedure
Tools Required
Hot Glue Gun
Install the energy absorbing (EA) plastic piece into the headliner at both the driver and passenger side A-pillar locations.
Remove the A-pillar trim panels. Refer to Windshield Garnish Molding Replacement in SI.
Remove the sunshades from the vehicle. Refer to Sunshade Replacement in SI.
Remove the assist handle from the vehicle, if equipped. Refer to Assist Handle Replacement in SI.
Remove the sunroof finishing lace, if equipped. Refer to Sunroof Finishing Lace Replacement in SI.
The headliner will drop about 203 mm (8 in), which will provide adequate room to install the insert energy absorbing (EA) plastic piece into the headliner. Use hot melt adhesive sticks to glue the EA plastic piece into the headliner.
Locate the installation anchor points (2) for installing the energy absorbing (EA) plastic piece (3) onto the headliner (1).
Apply hot glue to the energy absorbing (EA) plastic piece.
Ensure that the energy absorbing (EA) plastic piece is installed properly. The tail ends of the energy absorbing (EA) plastic piece (2) should wrap around the anchor posts (1) of the headliner material. The body of the EA plastic piece should be firmly attached to the headliner.
Insert the energy absorbing (EA) plastic piece to the headliner trim with hot glue.
Tuck headliner in place to ensure proper fit with the A-pillar trim panels and sunshades.
Install the A-pillar trim panels. Refer to Windshield Garnish Molding Replacement in SI. Install the sunshades. Refer to Sunshade Replacement in SI.
Install the assist handle from the vehicle, if equipped. Refer to Assist Handle Replacement in SI.
Install the sunroof finishing lace, if equipped. Refer to Sunroof Finishing Lace Replacement in SI.
Courtesy Transportation
The General Motors Courtesy Transportation program is intended to minimize customer inconvenience when a vehicle requires a repair that is covered by the New Vehicle Limited Warranty. The availability of courtesy transportation to customers whose vehicles are within the warranty coverage period and involved in a product program is very important in maintaining customer satisfaction. Dealers are to ensure that these customers understand that shuttle service or some other form of courtesy transportation is available and will be provided at no charge. Dealers should refer to the General Motors Service Policies and Procedures Manual for Courtesy Transportation guidelines.
Claim Information
Submit a Product Recall Claim with the information shown.
Refer to the General Motors WINS Claims Processing Manual for details on Product Recall Claim Submission.
Customer Notification
General Motors will notify customers of this program on their vehicle (see copy of customer letter shown in this bulletin).
Dealer Program Responsibility
All unsold new vehicles in dealers possession and subject to this program must be held and inspected/repaired per the service procedure of this program bulletin before customers take possession of these vehicles.
Dealers are to service all vehicles subject to this program at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is shown in this bulletin for your use in contacting customers. Program follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter.
In summary, whenever a vehicle subject to this program enters your vehicle inventory, or is in your dealership for service in the future, you must take the steps necessary to be sure the program correction has been made before selling or releasing the vehicle.
Disclaimer