A Symptoms

IMPORTANT: The following steps must be completed before using the symptom tables.

1. Perform the A Diagnostic System Check - Radio/Audio System before using the Symptom Tables in order to verify that all of the following are true:
^ There are no DTCs set.
^ The control module(s) can communicate via the serial data link.
2. Review the system operation in order to familiarize yourself with the system functions.
^ Radio/Audio System Description
^ Radio/Audio System Operation-Radio Controls
^ Radio/Audio System Operation-Cassette Tape Player
^ Radio/Audio System Operation-Compact Disc Player
^ Radio/Audio System Operation-Theftlock
^ Radio/Audio System Operation-RDS Functions
^ Steering Wheel Controls System Circuit Description

Visual/Physical Inspection
^ Inspect for aftermarket devices which could affect the operation of the Entertainment System. Refer to Checking Aftermarket Accessories in Diagrams, Diagnostic Aids.
^ Inspect the easily accessible or visible system components for obvious damage or conditions which could cause the symptom.

Intermittent
Faulty electrical connections or wiring may be the cause of intermittent conditions. Refer to Testing for Intermittent and Poor Connections in Diagrams, Diagnostic Aids, Troubleshooting Tools.

Symptom List
Refer to a symptom diagnostic procedure from the following list in order to diagnose the symptom:
^ Audio System Troubleshooting Hints
^ Antenna Diagnostic Check
^ Radio Poor Reception
^ Audio Distortion - One or More Speakers
^ Speakers Inoperative -Left or Right - Systems with Remote Amplifier
^ Speakers - No Audio, Radio Display OK - Systems with Remote Amplifier
^ Radio Display and/or Buttons Do Not Illuminate
^ Steering Wheel Controls Inoperative
^ Speakers Inoperative - One or More (Base Audio System) or Speakers Inoperative - One or More (BOSE Audio System) or Speakers Inoperative - One or More (Front or Rear W/BOSE Audio System)
^ Speakers Inoperative - All
^ Speakers Inoperative - Sub woofer