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Instruments - Incorrect Needle Position In Basic Cluster

SI B62 01 12
Instruments

February 2012
Technical Service

SUBJECT
Incorrect Needle Position in the Basic Cluster

MODEL
F25 (X3)

Vehicles produced from 8/3/2010 to 9/30/2011

Only vehicles equipped with basic instrument cluster (with small display 2.7")

SITUATION
1. One or more instrument cluster gauge needles stops at a random position (speedometer, tachometer, fuel gauge). The needle will remain in the wrong position even after the ignition is switched off.

2. The gauge needles may display incorrect values or move in the wrong direction.

CAUSE
Software error in the instrument cluster

PROCEDURE
Do not replace parts.

1. With ISTA (Integrated Service Technical Application) D2.28.0 or higher, work through the corresponding test modules ABL "AW6210_WAS4-Incorrect needle position in the instrument cluster" that can be found under the following path:

"Activities / Information search / Functional structure / 03 Body / Display and information functions / [!] Current fault patterns / Wrong needle position in the instrument cluster"

2. If the problem is corrected by completing the test plan to reset the gauges (this reinitializes the gauges), proceed to the next step (3).

If the problem is not corrected with a gauge reset, perform standard troubleshooting.

Note:
When the ISTA system message displays:

Battery voltage only "XX.XX" V. Please connect charger.

Please note the displayed battery voltage reading in the repair order comments section.

3. Update the software with ISTA/P 2.43.1 or higher. If the Kombi is not included in the measures plan, select the Kombi and add programming and coding.

Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.

For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales / Workshop Technology / Vehicle Programming.





WARRANTY INFORMATION