CCC(R) - Loss of Audio and CID Blanks Out

SI B 65 41 07
Audio, Navigation, Monitors, Alarms, SRS

July 2008
Technical Service

This Service Information bulletin supersedes SI B65 41 07 dated April 2008.

[NEW] designates changes to this revision

SUBJECT
CCC Loss of Audio and CID Blanks Out

MODEL
E90, E91, E92, (3 Series) with CCC Navigation (SA 609)

E60, E61 (5 Series) with CCC Navigation (SA 609)

E63, E64 (6 Series)

[NEW] Vehicles produced up to October 31, 2007 (later hardware versions are not affected)

SITUATION
The customer states that the audio cuts out in all modes and the CID (Central Information Display) blanks out.

One or more of the following fault codes are stored:

^ CID FC A46D Head unit reset

^ MOST FC FFF3 MOST System Analysis

CAUSE
CCC (Car Communication Computer) failure

PROCEDURE

1. Perform a short test on the vehicle.

2. Perform the test plan for the MOST system analysis fault (B6500_61154).

3. Continue in the test plan until the screen "The determined cause of the fault is as follows: "[1] (*****) CCC Car Communication Computer". If this result is not given, continue troubleshooting other faults stored in the vehicle.

4. The test plan advises to reprogram the CCC.

5. Program the vehicle with the most recent Progman version (target data status E89X-08-03-510, E060-08-03-510, or later). Refer to SI B09 05 01 (Coding, Individualization and Programming), Procedure B. Note that Progman will automatically reprogram all programmable control modules that do not have the latest software.





WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle Limited Warranty.





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