Interior - Instrument Panel Creaking Noises

SI B51 15 09
Body Equipment

July 2012
Technical Service

This Service Information bulletin supersedes SI B51 15 09 dated September 2010.

[NEW] designates changes to this revision

SUBJECT
Creaking Noise from the Sides of the Instrument Panel

MODEL
E82
E88

Vehicles produced up to 4/2009

SITUATION
A creaking noise can be heard from one or both sides of the instrument panel as the body of the vehicle flexes while driving over uneven surfaces. The noise may sound as though it is coming from the fresh air vents on the instrument panel.

CAUSE
Contact between the instrument panel itself and the instrument panel mounting bracket

[NEW] PROCEDURE
The problem has been integrated into ISTA diagnostics. Follow the diagnosis test plan, using the latest ISTA version.

In "Information Search," select the "Function Structure" tab. Select NED, Body, Interference noise, dashboard and center console, and then press "Start Search." Select test plan "B5116_E87MECH1 - dashboard and center console interference noises."

[NEW] WARRANTY INFORMATION
Not applicable.