Interior/Instruments - Instrument Panel/Dash Diagnosis
SI B 51 18 08Body Equipment
June 2008
Technical Service
SUBJECT
Instrument Panel Symptom Diagnosis
MODEL
E90, E91, E92, E93 (3 Series)
SITUATION
Symptom diagnosis has been expanded to include various customer complaints relating to the instrument panel and center console.
Symptom diagnosis includes topics from the following categories:
^ Noises (rattling, creaking) from the instrument panel area, center console or glove box
^ Aesthetic complaints
^ Malfunctions on flaps and/or lids or control elements
Symptom diagnosis is updated periodically, so always use the current DIS version when performing symptom diagnosis.
CAUSE
Various causes can be identified using the Symptom Diagnosis Test plans.
The information in symptom diagnosis is based on technician feedback and experiences dealing with these symptoms.
PROCEDURE
1. Identify the exact customer complaint.
2. Perform a Short Test using the latest version of Diagnostic software.
Procedure 1 (via Fault Symptom selection)
3. Page right to the "Diagnosis Fault symptom selection" screen.
4. Select "5110 Interior".
a. Select "510001 Malfunction on the instrument panel or centre console"; or
b. Select "510002 Noises from the instrument panel or centre console"; or
c. Select "510003 Aesthetic complaints about the instrument panel or centre console".
5. Once the symptom is selected, press the "Transfer" button to move the symptom into the "Accepted symptom" field.
6. Follow the test plan through to the end for the appropriate recommendation and Diagnostic code.
Procedure 2 (via Function Selection)
3. Select the "Function Selection" button.
4. Select "Complete Vehicle"/ "Body" / "Mechanisms, Noises, Optical Elements".
5. Depending on the nature of the complaint, select one of the following:
^ Noises/ Instrument panel and centre console
6. Select the "Test plan" button to go to "Diagnosis Test Plan".
7. Follow the test plan through to the end for the appropriate recommendation and Diagnostic code.
WARRANTY INFORMATION
Information only
Warranty claims may be denied:
1. If not supported by diagnostic test plans (transferred via FASTA). Be sure to include the "Diagnostic code" in the comments section of the warranty claim if one exists.
2. If the latest diagnostic software is not used.
Covered under the terms of the BMW New Vehicle Limited Warranty.
Please refer to the latest KSD for all applicable labor operations and allowances.
If the appropriate labor operation is not contained in KSD, then a work time labor operation should be used.
Disclaimer