Recall - Fuel Jet Pump Connection/Potential Stalling: Overview
SI B 16 03 04Fuel Supply Systems
September 2004
Technical Service
PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS.
Under the National Traffic and Motor Vehicle Safety Act of 1966, as amended, if there has been a recall campaign, dealers must assure that all new vehicles and new items of replacement equipment are free of safety defects and comply with all applicable Federal Motor Vehicle Safety Standards at the time of delivery to the consumer. This means that dealers may not deliver new motor vehicles or new items of replacement equipment to consumers unless the safety defect or noncompliance has been remedied before delivery.
SUBJECT
Recall Campaign 04V-402: Checking/Refitting the Suction Jet Pump.
MODEL
E53 X5 with the 3.0 Liter M54 engine, and the 4.4 or 4.8 Liter N62 engine produced from 4/5/2004 through 4/24/2004
SITUATION
The suction jet pump may have been incorrectly fastened to the left side sensor at the factory. Should this be the case, fuel may not be transferred to the right side of the fuel tank. This could cause a fuel starvation condition, which could lead to vehicle stalling, even though there is still fuel in the left side of the tank and the fuel gauge indicates sufficient fuel quantity remaining.
To minimize customer inconvenience, you may pick-up (and deliver after repair) the affected vehicle from the customer's home or provide appropriate alternative transportation.
Customers will be impressed when you return their vehicles cleaned inside and out and with a full tank of gas. Reimbursement information for vehicle fueling and valet costs can be found in the Warranty portion of this bulletin.
AFFECTED VEHICLES
This Recall Campaign involves E53 X5 vehicles with the 3.0 M54 and 4.4 or 4.8 N62 engines which were produced from 4/5/2004 through 4/24/2004.
In order to determine if a specific vehicle is affected by this Recall Campaign, it will be necessary to utilize the "Service Menu" of the DCS (Dealer Communication System). Based on the response of the system, either proceed with the corrective action or take no further action.
The Chassis Number Ranges shown are only for informational purposes and are not to be considered as the only deciding factor.
PARTS INFORMATION
This Recall Campaign has been assigned code number 419. After the vehicle has been checked, and corrected if necessary, obtain a label (SD 92-253) and:
a. emboss your BMW dealer warranty number in the middle of the label (1);
b. punch out code number 419 printed on the label and,
c. affix the label to the B pillar as shown.
If the vehicle already has a label from a previous Service Action/Recall Campaign, affix the new label next to the old one. Do not affix one label on top of another one because a number from an underlying label could appear in the punched-out hole of the new label.
WARRANTY INFORMATION
RENTAL VEHICLES
Retailers participating in the Retailer Administered Customer Assistance Program and the BMW Service Loaner Car Program may self-authorize claims for reimbursement of rental costs from independent rental agencies in certain situations. For more details refer to SI B01 07 03.