Service/Warranty - Information Statement
Group 01Warranty
Bulletin Number
01 03 96
Woodcliff Lake, NJ
October 1996
Warranty
This Service Information Bulletin supersedes S.I. 01 03 96 dated October 1996 which should be removed from your S.I. binder and discarded. This bulletin corrects a typographical error in the earlier release.
SUBJECT:
1997 Service and Warranty Information Statement
MODELS:
All
Situation:
Ten copies of the third printing (version 3) of the 1997 Service and Warranty Information Statement, together with a copy of this Service Information Bulletin, will be under separate cover to every automotive BMW Dealer, addressed to the attention of the Sales Manager. An additional single copy will be sent to the attention of the Service Manager.
In 1996, we combined the information for all models into a single statement. However, due to the staggered introduction of 1997 model year vehicles, several printings/versions have been required. Version 1 (3/96) contained information only for the 1997 E39 (5 Series). Version 2 (5/96) contained information for the E39 (5 Series), E38 (7 Series), and E31 (8 Series). The third printing (Version 3) accompanying this bulletin contains information on all 1997 models. For easier identification, the model(s) covered by each printing are noted on the back cover of the statements.
Please be aware that because of the decision to include 3-year/36,000-mile Scheduled Maintenance on all 1997 BMWs (except the 750iL and 850Ci, which are covered by 4-year/50,000-mile Full Maintenance) retailed after October 1, 1996, major revisions have been required to the Service and Warranty Information Statement. Please check the portfolio of any eligible vehicles retailed after October 1, 1996 to ensure that the customer is being supplied with this latest version of the 1997 Service and Warranty Information Statement.
Warranty Information must be readily available to the consumer before a purchase is made. Moreover, a Service and Warranty Information Statement must be given to the consumer with an explanation at the time of delivery. Every vehicle shipped from the BMW Vehicle Processing Centers will have the Service and Warranty Information Statement in the glove box. If a vehicle is received without a Service and Warranty Information Statement, please order the booklet required following the procedure noted below.
Requests for additional Service and Warranty Information Statements should be addressed to:
Service Engineering
BMW of North America, Inc.
1 BMW Plaza
Montvale, N.J. 07645