Suspension - Cracking Noises From Rear Of Vehicle
42 A6/A7, cracking noises from rear of vehicle42 12 15
2029953/2
October 12, 2012.
Supersedes Technical Service Bulletin Group 42 number 12 - 10 dated June 28, 2012 for reasons listed below.
Affected Vehicles
Condition
Cracking or clicking noises from the rear of the vehicle in the C pillar area when driving over bumps or rough roads.
Technical Background
The noise comes from the upper shock absorber mounting.
Production Solution
Not applicable.
Service
Optimized damper mounting gradually introduces from VIN 4GBN031437
Diagnosis steps
1. Determine the location of the noise (left rear or right rear) with a test drive.
2. Swap rear shock assemblies (with mounting) from right to left.
^ If the noise changes sides, replace the affected shock absorber mounting.
^ If the noise does not change sides, continue diagnosis.
Warranty
Required Parts and Tools
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information.