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Instruments - MMI Screen Is Blank In Hot Temps

91 3G MMI: Display is blank, all other features function normally

91 10 39

2024060/1

August 2, 2010





Affected Vehicles

Condition

After switching on the MMI, the screen stays blank, but all other 3G MMI features function normally, i.e. sound from radio, etc.

The complaint occurs at high vehicle interior temperatures.

The MMI screen begins to operate normally after the vehicle's interior temperature cools down.

Technical Background

Software-related issue with MMI screen, part number 8F0 919 604.

Production Solution

Not applicable.

Service

Solution is in preparation.

Please do not replace the display screen or main unit (5F) for this condition.

Warranty

This TSB is informational only and not applicable to any Audi warranty.

Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information.