Campaign 91G2 - Replacing BOSE Sound Amplifier
RVU 91G2 - Replacing BOSE sound amplifier91 10 72
2024570/1
November 4, 2010
Affected Vehicles
Condition
This RVU has been proactively released to prevent the following condition from occurring in the vehicle:
The BOSE amplifier becomes inoperative.
This Required Vehicle Update (RVU) is in effect until December 31, 2013. After that date, this RVU will expire and no longer be in effect.
Vehicle must meet all of the following criteria:
^ Procedure is valid only for vehicles that show the 91 G2 code in the ElsaWeb Campaign/Action Information screen on the day of repair.
^ Vehicle must be within the Limited New Vehicle Warranty.
^ Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin.
^ Procedure must be performed on applicable vehicles in dealer inventory prior to sale.
TECHNICAL BACKGROUND
On Audi Q7 vehicles with BOSE sound system (PR number 8RY) manufactured within a specific period, one of the power transistors in the amplifier can fail. In this case, the sound system will be permanently inoperative.
PRODUCTION SOLUTION
Optimized amplifier.
SERVICE
1. Replace the BOSE amplifier.
2. Run component protection and a Specified/Actual Comparison after replacement.
WARRANTY
REQUIRED PARTS AND TOOLS
^ Destroy and properly dispose of removed parts in accordance with local, state and federal/provincial environmental regulations.
^ If you have exhausted you allotted parts and you require additional parts for vehicles affected by this RVU but you have exceeded your Upper Order Limit, please submit your request for additional parts via email. Be sure to include the affected VINs with your order. Prior to submitting your request, ensure that each vehicle has the 91G2 code in open ElsaWeb. Your order will be reviewed and processed accordingly.
ADDITIONAL INFORMATION
All parts and service references provided in this RVU are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information.