Lighting - Cracks In Plastic Headlight Lens
94 Headlight, cracks in plastic lens94 12 81
2027014/3
June 21, 2012.
Supersedes Technical Service Bulletin Group 94 number 11 - 57 dated November 10, 2011 for reasons listed below.
Affected Vehicles
Condition
Customer statement:
Small cracks are seen in the plastic headlight lens.
Workshop findings:
The damage is not due to outside influence or impacts by road debris.
The cracks normally show in the area of the upper edge around the headlight lens.
Technical Background
Changes were made in the production process of the headlight lens at the supplier which can lead to this issue.
Production Solution
The tempering process was optimized by the headlight supplier.
Service
Verify the marks are not from road debris, small rocks, or hail damage. If the damage does not appear to be from outside influence then replace only the headlight housing. Do not replace the bulbs, ballasts, or other internal parts of the headlight. Remove internal parts from old headlight housing and install into new housing.
Warranty
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information.