Instrument - MMI Doesn't Have Instrument Cluster In Menu
91 MMI Car Systems menu does not contain the option "Instrument Cluster"91 10 30
2020250/2
May 19, 2010
Supersedes Technical Service Bulletin Group 91 number 09-14 dated March 25, 2009 for reasons listed below.
Affected Vehicles
Condition
The customer may report that the option Instrument cluster cannot be selected in the MMI Car Systems menu.
Technical Background
The option may disappear after performing a Zug 864 MMI software update. Adaptation channel 11 has to be changed in the 07 - Display/operating unit high.
Production Solution
Not applicable.
Service
1. Select Vehicle Self Diagnosis >> 07 Display/operating unit high >> 011 - Adaptation.
2. Enter 11 to access Adaptation channel 11.
3. Add 16 to the displayed value.
Tip: The value usually displayed is 36 and must be set to 36 + 16 = 52.
4. Accept and save the new value.
5. Perform a MMI system reset. Enter 111 to access Adaptation channel 111.
6. Enter 1. Accept and save the value.
7. Verify that the option Instrument cluster appears in the MMI Car Systems menu.
If the option Instrument cluster is still not displayed:
a. Turn off all electrical systems.
b. Lock the vehicle doors.
c. Wait 5 minutes until the vehicle systems are in sleep mode.
d. Return to the vehicle and verify whether the option Instrument cluster is now displayed.
Warranty
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information.