Body - Windows Won't Close After Closing Conv. Top

64 Windows do not close after convertible top is closed

64 10 08

2014111/3

June 18, 2010

Supersedes Technical Service Bulletin Group 64 number 08-08 dated December 2, 2008 for reasons listed below.





Affected Vehicles





Condition

When opening or closing the convertible top, all four windows are lowered at the same time. After the top cycle is complete, all four windows are returned to a fully upright position. In some cases, one or both of the front windows do not return to their fully upright position. This happens most often to the left front window. The window(s) are fully operational by their respective switches but do not fully close as a function of the top cycle.

Technical Background





Malfunction in the front door window regulator motor(s) in evaluating the window strategy from the convertible top control unit.

Affected windows can be closed by their respective window switches.

Production Solution





Improved window regulator motors with data version 045. Figure 2 shows where the data version can be located on the component label.

Service

It is imperative that the windows are in correct adjustment and that the one-touch (automatic open/close) feature is active. Improperly adjusted windows can cause the pinch protection to activate. Inactive one-touch operation could cause malfunctions that are outside the scope of the condition described in this TSB

Please check the window adjustments and adjust if necessary according to the specifications in ElsaWeb. These can be found in Cabriolet>>Body>>Body Exterior, Cabriolet>>Front door and Rear window regulator. It can also be found in ServiceNet>>Additional Information>>Other Topics>>A4 Cabriolet 8H Window Adjustment. If the window adjustments are as specified, the front door window regulator motors are initialized, and this condition persists, only replace the window regulator motor on the affected side.





Warranty

Required Parts and Tools

Only improved parts are available.





Additional Information

All parts and service references provided in this TSB are subject to change and/or removal. Always check with your Parts Department and service manuals for the latest information.