XM Radio Display Is Blank and No Station Information Is Displayed (Without AcuraLink)

Audio System Symptom Troubleshooting - XM radio display is blank and no station information is displayed

Error code: XM ANTENNA or XM LOADING is displayed (without AcuraLink)

NOTE:

- Check the vehicle battery condition first Battery Test.
- Check the connectors for poor connection or loose terminals.
- Check XM radio reception in an open area. Poor reception/interference can be caused by tall buildings, mountains, or high-voltage power lines.

1. Park the vehicle outside with a clear view of the southern horizon.

2. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.

3. Do the XM Self-Diagnosis.

Are there other XM error codes displayed?

YES -

Refer to Solution for troubleshooting. If ERROR 14 or ERROR 24 is displayed, go to step 4.

NO -

Go to step 4.

4. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.

5. Check if the XM receiver connectors are properly connected.

Is the connector connected properly?

YES -

Go to step 6.

NO -

Reconnect the connector, and recheck. If the error message does not go away, go to step 6.

6. Check if the XM antenna 2P connector is properly connected.

Is the connector connected properly?

YES -

Go to step 7.

NO -

Reconnect the connector, and recheck. If the error message does not go away, go to step 7.

7. Substitute a known-good XM antenna Removal and Replacement, and recheck.

Is the error message gone?

YES -

Replace the original XM antenna Removal and Replacement.

NO -

Go to step 8.

8. Substitute a known-good XM receiver XM Receiver Removal / Installation, and recheck.

Is the error message gone?

YES -

Replace the original XM receiver XM Receiver Removal / Installation.

NO -

Replace the XM antenna lead.