Error code: XM NO SIGNAL or XM LOADING Is Displayed (With navigation)

Audio System Symptom Troubleshooting - Error code: XM NO SIGNAL or XM LOADING is displayed

Error code: XM NO SIGNAL or XM LOADING is displayed (with navigation)

NOTE:

- Check the vehicle battery condition first Battery Test.
- Check the connectors for poor connection or loose terminals.
- Check XM radio reception in an open area. Poor reception/interference can be caused by tall buildings, mountains, or high-voltage power lines.

1. Park the vehicle outside with a clear view of the southern horizon.

2. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.

3. Do the XM Self-Diagnosis.

Are there other XM error codes displayed?

YES -

Refer to Solution for troubleshooting.

NO -

Go to step 4.

4. Turn on the audio system, and press the XM button to select the XM radio.

Does the XM radio receive a signal?

YES -

Reception interference, the system is OK at this time.

NO -

Go to step 5.

5. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.

6. Check for poor connections or loose terminals at the XM antenna 2P connector and AcuraLink control unit (XM receiver) connector B (2P) or XM receiver connector B (2P).

Are the connections or terminals OK?

YES -

Go to step 7.

NO -

Repair poor connections or loose terminals, and recheck the XM radio operation. If the signal is restored, the system is OK. If the signal is not restored, go to step 7.

7. Substitute a known-good XM antenna Removal and Replacement, and recheck.

Does the XM radio receive a signal?

YES -

Replace the original XM antenna Removal and Replacement.

NO -

- USA models: Substitute a known-good XM antenna lead, and recheck. If the XM radio receives a signal, replace the original XM antenna lead. If the XM radio does not receive a signal, replace the AcuraLink control unit (XM receiver) AcuraLink Control Unit (XM Receiver) Removal/Installation.
- Canada models: Substitute a known-good XM antenna lead, and recheck. If the XM radio receives a signal, replace the original XM antenna lead. If the XM radio does not receive a signal, replace the XM receiver XM Receiver Removal / Installation.