Error Code: XM Antenna or XM Loading Is Displayed (With AcuraLink (USA Models With Navigation))

Audio System Symptom Troubleshooting - Error code: XM ANTENNA or XM LOADING is displayed

Error code: XM ANTENNA or XM LOADING is displayed (with AcuraLink)

NOTE:

- Check the vehicle battery condition first Testing and Inspection.
- Check the connectors for poor connection or loose terminals.
- If you replace the AcuraLink control unit (XM receiver), the AcuraLink must be reactivated by Acura Client Services.
- Check for other error codes Audio System Error Codes, and check the XM Antenna Signal Reception Level.

1. Check the connector at the AcuraLink control unit (XM receiver).

Is the connector connected?

YES -

Go to step 2.

NO -

Reconnect the connector(s). If the error message does not go away, go to step 2.

2. Check the XM antenna 2P connector.

Is the connector connected?

YES -

Go to step 3.

NO -

Reconnect the connector(s). If the error message does not go away, go to step 4.

3. Check for other XM error codes Audio System Error Codes.

Are there other XM error codes displayed?

YES -

Go to error codes Audio System Error Codes.

NO -

Go to step 4.

4. Substitute a known-good XM antenna Removal and Replacement.

Is the error message gone?

YES -

Replace the original XM antenna Removal and Replacement.�

NO -

Go to step 5.

5. Substitute a known-good AcuraLink control unit (XM receiver) AcuraLink Control Unit (XM Receiver) Removal/Installation.

Is the error message gone?

YES -

Update the AcuraLink control unit Programming and Relearning. if it does not have the latest software, then recheck. If the software is the latest, substitute a known-good XM antenna lead, and recheck. If the AcuraLink control unit (XM receiver) receives a signal, replace the original XM antenna lead. If the symptom/indication is still present, replace the original AcuraLink control unit (XM receiver) AcuraLink Control Unit (XM Receiver) Removal/Installation.�

NO -

Replace the XM antenna lead.�