Symptom Troubleshooting

Audio System Symptom Troubleshooting - Audio disc does not load

Audio disc does not load (without navigation)

NOTE:

- Check the vehicle battery condition first Testing and Inspection.
- Check the connectors for poor connections or loose terminals.
- Disc labels should not be used in the audio unit. They may jam and damage the player mechanism.
- Make sure the audio disc is compatible with the system (see the Owner's Manual for more information).

1. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.

2. Turn on the audio unit, and insert a known-good disc to see if the symptom can be duplicated.

Does the disc load?

YES -

Operation is normal. If the disc loads normally, but will not play, go to Audio disc does not play troubleshooting Symptom Troubleshooting.�

NO -

Go to step 3.

3. Insert another disc.

Does the disc load?

YES -

The original disc is faulty.�

NO -

Substitute a known-good audio unit Audio Unit Removal/Installation (Without Navigation), and recheck. If the symptom/indication goes away, replace the original audio unit Audio Unit Removal/Installation (Without Navigation).�