Radio Preset Memory Is Lost (Without Navigation)

Symptom Troubleshooting: Radio preset memory is lost

Radio preset memory is lost (without navigation)

NOTE: If only XM stations are lost, go to XM radio preset memory is lost. XM Radio Preset Memory Is Lost (Without Navigation)

1. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.

2. Turn on the audio unit, and set each of the radio station preset buttons.

Do each of the buttons set properly?
YES - Go to step 3.

NO - Replace the audio unit. Audio Unit Removal/Installation (Without Navigation)


3. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode for 1 minute, then turn it back to ON (II), or the ON mode.

4. Test the preset buttons for proper recall operation.

Do the preset buttons recall the set radio stations?
YES - System is normal at this time. Check connections at the audio unit.

NO - Substitute a known-good audio unit, Audio Unit Removal/Installation (Without Navigation) and recheck. If the symptom/indication goes away, replace the original audio unit.