Symptom Troubleshooting

Symptom Troubleshooting: Audio disc does not play

Special tools required

- Diagnostic CD 07AAZ-SDBA100

Audio disc does not play (without navigation)

NOTE:

- Check the vehicle battery condition first.

- Check the connectors for poor connections or loose terminals.

- Disc labels should not be used in the audio unit. They may jam and damage the player mechanism.

1. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.

2. Turn on the audio unit, and try loading a disc.

Does the disc load?
YES - Go to step 3.

NO - Go to audio disc does not load. Symptom Troubleshooting


3. Insert a known-good disc to see if the symptom can be duplicated.

Does the disc play?
YES - Operation is normal.

NO - Go to step 4.


4. Insert audio diagnostic CD (T/N 07AAZ-SDBA100) in the audio unit.

Does the disc play?
YES - The original disc is faulty or has an unreadable format.

NO - Substitute a known-good audio unit. Audio Unit Removal/Installation (Without Navigation) If the symptom/indication goes away, replace the audio unit.