The HFL Messages Cannot Be Heard or Are Weak (Without Navigation)

Symptom Troubleshooting: The HFL messages cannot be heard or are weak

The HFL messages cannot be heard or are weak (without navigation)

1. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.

2. Check that the audio system is operating normally and the speaker sound levels from different audio sources (AM, FM, XM, CD, Navigation, etc.).

Does the audio system work normally and is the audio output from the speaker normal when playing various audio sources?
YES - Go to step 3.

NO - Refer to the audio system symptom troubleshooting.


3. Check for DTCs.

Are there any DTCs?
YES - Repair the indicated DTCs.

NO - Go to step 4.


4. Press the HFL TALK button.

Does the audio system mute when HFL messages are being played?
YES - Go to step 5.

NO - Go to step 10.


5. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.

6. Disconnect audio unit connector D (20P) and the HandsFreeLink control unit 28P connector.

7. Check for continuity between HandsFreeLink control unit 28P connector terminals No. 11 and No. 25 and audio unit connector D (20P) terminals No. 9 and No. 19 individually.

Is there continuity?
YES - Go to step 8.

NO - There is an open in the wire(s) between the HandsFreeLink control unit and the audio unit. Replace the affected shielded harness.






8. Check for continuity between body ground and audio unit connector D (20P) terminals No. 9 and No. 19 individually.

Is there continuity?
YES - There is a short to body ground in the wire(s) between the HandsFreeLink control unit and the audio unit. Replace the affected shielded harness.

NO - Go to step 9.






9. Check for continuity between the terminals of audio unit connector D (20P) according to the table.





Is there continuity?
YES - There is a short in the wire(s) between the HandsFreeLink control unit and the audio unit. Replace the affected harness.

NO - Substitute a known-good HandsFreeLink control unit, Service and Repair and recheck. If the symptom goes away, replace the original HandsFreeLink control unit. If the symptom does not go away, replace the audio unit. Audio Unit Removal/Installation (Without Navigation)






10. Press the HFL TALK button.

Does the audio-HVAC display unit show the HFL menu and the HandsFreeLink when pressing the HFL TALK button?
YES - Go to step 11.

NO - Go to step 16.


11. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.

12. Remove the center console panel. Center Console Panel Removal/Installation

13. Disconnect the HandsFreeLink control unit 28P connector, Service and Repair and the audio unit connector D (20P).

14. Check for continuity between HandsFreeLink control unit 28P connector terminal No. 3 and audio unit connector D (20P) terminal No. 20.

Is there continuity?
YES - Go to step 15.

NO - Repair open in the wire between the HandsFreeLink control unit and the audio unit.






15. Check for continuity between body ground and HandsFreeLink control unit 28P connector terminal No. 3.

Is there continuity?
YES - Repair short to body ground in the wire between the HandsFreeLink control unit and the audio unit.

NO - Substitute a known-good HandsFreeLink control unit, Service and Repair and recheck. If the symptom goes away, replace the original the HandsFreeLink control unit. If the symptom does not go away, replace the audio unit. Audio Unit Removal/Installation (Without Navigation)






16. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.

17. Remove the audio remote-HFL switch Steering Wheel Removal and disconnect 12P connector, then connect the cable reel 20P connector.

18. Remove the center console panel. Center Console Panel Removal/Installation

19. Disconnect the HandsFreeLink control unit 28P connector. Service and Repair

20. Check for continuity between HandsFreeLink control unit 28P connector terminal No. 2 and audio remote-HFL switch 12P connector terminal No. 9.

Is there continuity?
YES - Refer to the HFL switch test. HFL Switch Test

NO - Repair open in the wire between the HandsFreeLink control unit and the audio remote-HFL switch.