Symptom Troubleshooting

Symptom Troubleshooting: Bluetooth cell phone audio function SKIP and PAUSE/RESUME do not work

Bluetooth cell phone audio function SKIP and PAUSE/RESUME do not work (without navigation)

NOTE:

- Check the vehicle battery condition first.

- Check the connectors for poor connections or loose terminals.

- Check if the audio system functions normally.

- Check if it functioned normally at the time of initial registration.

- Some mobile phones do not support the function.

1. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.

2. Turn on the audio unit, and check that MENU, SKIP, and TITLE button function normally with the audio unit.

Is the audio unit operation OK?
YES - Go to step 3.

NO - Substitute a known-good audio unit, Audio Unit Removal/Installation (Without Navigation) and recheck. If the symptom/indication goes away, replace the original audio unit.


3. Check that music plays with the Bluetooth device.

Is the system normal?
YES - Go to step 4.

NO - Go to symptom troubleshooting for No sound when Bluetooth audio is used. Symptom Troubleshooting


4. Check either by using a known-good connected device or by using a known-good vehicle equipped with Bluetooth audio.

Is the Bluetooth device normal?
YES - Substitute a known-good HandsFreeLink control unit, Service and Repair and recheck. If the symptom/indication goes away, replace the original HandsFreeLink control unit.

NO - Defective Bluetooth device.